Terms and Conditions for The Source Retreat Center
These terms and conditions (Terms and Conditions) govern the relationship between you (Guest) and The Source Retreat Center (The Source, we, us, or our) located in Koh Phangan. By booking a stay at The Source, you agree to be bound by and comply with these Terms and Conditions
1. Booking & Cancellation
1.1 Individual Bookings
Guests are required to pay a 50% non-refundable deposit upon booking
Check-in time is at 14:00, and check-out time is at 11:00
If your booking includes free brunch, brunch will be available on the day of check-out but not on the day of check-in
1.2 Group Events & Day Rentals
A deposit of 30% of the total rental fee or a minimum of 1000 baht (whichever is higher) is required upon booking. This deposit is non-refundable one week prior to the booking date
The shala can be rented for private use but is subject to availability
Food and drinks can be provided at additional costs
1.3 Group long term rentals
We provide management of the site and weekly cleaning of the bungalows. We can arrange motorcycle hire, taxi journeys anywhere on the island and excursions at extra cost.
Our kitchen should be informed at least 24 hours before any changes to numbers of people eating, or dietary restrictions, or the guests will be charged as previously agreed.
Events for more than 22 people during group rental
In the case of renter inviting more than the maximum number of guests staying at The Source to an event, we may incur higher charges based on the amount of people. All events such as this must be agreed and approved in advance
Deposit
More than 60 days prior, 30% of the payment will be required (non-refundable in order to reserve)
30 days prior to your event, 100% of the rental payment will be required (non-refundable)
All prices exclude any processing fees (Credit Cards or bank transfer fees)
Date change - we may offer one date change to private bookings - subject to availability and agreement, and no sooner than 60 days prior to the original start date, the booking may be moved to another time within one calendar year of the original booking
2. Payment
All payments made on-site are non-refundable.
Payments are accepted in the local currency of the retreat center. Please contact us for information on accepted payment methods
3. Liability Limitations
The Source is not liable for any personal injuries, death, property damage, or other loss suffered by guests during their stay, except where such loss arises from the negligence or wrongful acts of The Source or its employees
Any damages caused by Guests' misuse of facilities will be payable by the Guest responsible
In no event shall The Source's liability for any claim exceed the total amount paid by the Guest for their stay at the retreat center
4. Privacy Policy
We are committed to protecting the privacy of our Guests. Any personal information collected during booking or your stay will be treated in accordance with our Privacy Policy, which is available upon request
5. Safety Standards
Guests must follow all safety instructions provided by The Source and its employees during activities and events to ensure the safety of all participants
The Source has the right to restrict access to or use of any facilities in the interest of guest safety
Children must be supervised by an adult at all times
6. Acceptable Use of Facilities & Behavior Regulations
Guests must use the facilities and equipment in a responsible manner and not engage in any behavior that may cause harm to themselves, other guests, or The Source employees
Illegal activities or possession of illegal items is strictly prohibited at The Source Retreat Center
The Source reserves the right to terminate a Guest's stay without any refund if their behavior is deemed inappropriate or harmful to others
Facilities:
Free drinking water
Free supervised usage of high quality studio soundsystem/mic setup
Laser lighting
Yoga props - high quality mats, blocks, belts, and bolsters
Approx. 25m2 of puzzle mats
12 aerial yoga hammocks
Parking assistance
Projector setup at additional cost per hour
Any requirement for equipment that exceeds the normal provision for guests during an event must be paid for by the renter
Please note:
Any damages caused by misuse will be payable by the renter
Parking is tight at The Source - we can accommodate around 100 motorbikes, but guests must closely follow instructions. No cars are allowed in our main car park and car parking is not advised. For groups larger than 25 we provide parking attendants
7. Risks & Hazards
Guests are responsible for assessing their own physical and mental abilities to participate in activities. Guests who have any concerns should consult with a doctor prior to their stay
Guests must respect and follow any guidelines provided for using equipment or participating in activities to minimize the risk of injury or harm
8. Governing Law
These Terms and Conditions, and any non-contractual obligations arising in connection with it, shall be governed by and construed in accordance with the laws of the country in which The Source Retreat Center is.
Terms and Conditions specific to The Source Teacher Training Courses and Retreat bookings
General Refunds
We are not responsible for airline or government restrictions on your travel.
For accounting purposes, a written request is required to receive any refund. An emailed request is preferred. Please contact us by email at contact@thesourcekpg.com to request your refund.
Please note that there will be no refunds or discounts for arriving late, leaving early, flight cancellations, or travel delays. Travel insurance is suggested for these precautions.
An applicant who is denied admission into the program is entitled to a full refund of all
money paid by said applicant.
No refunds or credits will be made after the training or retreat starts. We reserve
the right to cancel any training before it begins. In that case any payments applicants have
made will be refunded in full.
Yoga Retreats
Retreat Payment
Upon your booking inquiry, and confirmation of availability via email, a Deposit is required to guarantee your reservation.
Payment links will be available after your booking request, and in your confirmation email.
Your reservation is not guaranteed until your deposit is received, and your confirmation of deposit email is sent.
Retreat Refund Policy
No refunds are offered for retreats within 30 days of the retreat start date.
An administrative fee of 2,000 Baht will be retained by us for refunds requested 31 days or more prior to the retreat start date
Retreat Transfer Policy
There are no transfers within 14 days of a retreat start date.
Travel insurance is suggested to account for emergencies that may require you to cancel your retreat within 14 days of the retreat start date.
You may transfer your payment towards a future retreat within one year of your scheduled retreat if you request a transfer 8 days or more prior to your scheduled retreat.
Yoga Teacher Training (YTT)
This policy applies to all of our training programs offered.